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Employee Support
Support Resources
How can we help you today?
Browse through the categories below to find answers to common questions and access the resources you need. If you can't find what you're looking for, please contact your local HR department.
I have a question about my salary, payment or payslip – who can help me?
First, contact your manager, payroll or People & Culture (HR) department for help. If you need additional help, please contact your local ISS head office.
I have trouble accessing an ISS online platform or app – who can help me?
The best place to get help is your manager or IT department. If you need additional help, please contact your local ISS head office.
See our locations
How do I report issues at work?
For work-related conflict or other issues, please speak with your manager. If that’s not possible, contact your local People & Culture department for help.
How do I report a serious or sensitive issue that could have a negative impact on the business of ISS and which cannot be reported to my manager, People & Culture or other internal contact?
ISS has adopted a ‘Speak Up’ policy and reporting system that makes it possible for employees, business partners and other stakeholders to report any serious and sensitive concerns in a confidential manner.
Learn more here
Other requests
Group email: issworld@group.issworld.com
Report to our cyber security team
How do I report cyber security issues to ISS?For cyber security incidents and abuse – please contact: incidents@group.issworld.com
For IT Security vulnerabilities found in ISS services – please contact: vulnerability-disclosure@group.issworld.com
How do I report issues related to privacy and the General Data Protection Regulation (EU GDPR)?
To learn more about our commitment to protecting your data and who to contact, please visit our privacy statement.