Driving inclusion: ISS Spain’s measurable impact through its partnership with ONCE Foundation

As part of ISS’s new partnership with Social Value Portal, ISS Spain is among the first markets to implement the methodology for measuring and reporting social impact using the international dollar as a unified metric. However, ISS Spain has a long history of taking social responsibility and championing inclusive employment. Its partnership with the ONCE Foundation for Cooperation and Social Inclusion of People with Disabilities stands as a cornerstone of this commitment. 

ONCE Foundation is a leading organisation in Spain dedicated to improving the lives of people with disabilities. Through its specialised employment branch, Inserta Empleo, the foundation offers companies a comprehensive and personalised advisory service. This includes identifying employment opportunities, recruiting and training candidates with disabilities, and supporting their integration into the workplace.

The Inserta programme is one of the foundation’s flagship initiatives. It is designed to unlock the potential of people with disabilities - often overlooked in traditional hiring processes - and match them with roles that suit their skills and aspirations. The programme currently collaborates with over 100 companies across Spain, including ISS, to promote inclusive hiring and build more resilient, human-centered organisations.

Since 1999, ISS has hired 1,465 people with disabilities through the foundation’s Inserta programme - including 82 in 2025 alone - demonstrating a sustained and strategic approach to social value creation.
However, ISS Spain’s collaboration with the ONCE Foundation is not limited to recruitment. It also covers workplace adaptations, inclusive communication strategies, and ongoing support for employees. For example, ISS offices have ramps and elevators, and internal communications are accessible to all, which ensures that every employee can fully participate in the company’s culture and operations.
This partnership also aligns with ISS’s broader ESG goals, including its commitment to The Valuable 500, which promotes disability inclusion at the leadership level. And it reflects ISS’s wider ambition to create an environment where accessibility, belonging, and professional development are integral to the employee experience.